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Mac mail exchange support
Mac mail exchange support









On the "Welcome to Outlook" screen, click Add Email Account.Follow the prompts to install the software.Click the Install button for Microsoft Office 2021.Login with your HawkID and HawkID password.Open the Self Service app from the Applications folder.Also make sure that your OS is up-to-date. Most mobile devices have chosen this protocol to connect to Exchange to get email, calendars, contacts etc.Before switching to Outlook for Mac, you will need to install the Outlook for Mac app (you may need to work with your local IT support for help with installing). It consists of software on the Exchange servers and client software on the user’s device.

mac mail exchange support

In Microsoft Exchange, ActiveSync is the protocol by which some applications connect to Exchange. To connect your KU email and calendar on your mobile device, you will need to accept the terms of service. The remote access controls mentioned are typically used where organizations provide mobile devices to their employees. KU has not activated these settings for faculty, staff and student personal devices. *Some mobile devices, notably Apple (iPhone, iPad), do not show a pop-up message. The alert message varies on different mobile devices and operating systems, and may include: When configuring your mobile device to your KU email and calendar, you may receive a pop-up alert message* with the terms of service and features that could be managed remotely, if authorized.

mac mail exchange support

KU's email service (Microsoft Exchange) uses ActiveSync to configure email and calendars on mobile devices.

  • Follow the prompts to complete the setup.Īdditional instructions for configuring email are available in our Knowledge Base.
  • Domain\Username: Enter home\ followed by your personal KU Online ID (for example, home\a123b456).
  • Enter your primary KU email address and click Continue.
  • You can connect your KU email to the Mail app on your Mac or with Outlook.
  • Follow the prompt to complete the setup.
  • Enter home\ followed by your KU Online ID (for example, home\a123b456) and your password.
  • When entering password, select More choices and Use a different account.
  • Select Advanced options, and select Set up manually.
  • Make sure Microsoft Outlook is installed on your computer, then: Outlook is already installed on faculty and staff workstations.Students, faculty and staff can install Outlook on personal devices for free through Microsoft Office 365. Microsoft Outlook is the recommended and supported desktop/laptop computer email client for KU email services for both Windows and Mac.

    mac mail exchange support

    You also can connect your KU email account to your Windows PC, Mac or a mobile device. You can check your KU email online from anywhere in the world and on any internet-enabled device using Outlook Office 365.











    Mac mail exchange support